Personal Care Management
The Personal Care Attendant (PCA) Program is managed by the consumer, and is funded by MassHealth. This program enables individuals with a permanent or long-term disability to live independently at home. PCA's assist with Activities of Daily Living (*ADL) such as dressing, bathing, grooming and toileting. IA is a Personal Care Management Agency (PCM). PCMs evaluate consumers who are applying for Personal Care Attendant services through MassHealth. MassHealth has compiled a PCA Consumer Handbook 
.Evaluation Process
- Eligibility
- Needs help with 2 or more Activities of Daily Living (*ADL)
- Get approval from a doctor or a nurse practitioner for PCA services
- Evaluation by PCM (IA)
- Home visit by RN and Occupational Therapist to evaluate amount of service needed.
- Initial evaluation documented by RN and OT
- Evaluation signed by the consumer, a licensed physician, the OT and the RN
- Authorization
- Evaluation sent to MassHealth to request authorization
- MassHealth approves, modifies or denies the request
- Consumers are re-evaluated annually by the Personal Care Management Agency.
PCA Employer Training
Once approved for PCA hours, IA provides consumer training in how to be a PCA employer.- How to hire a PCA
- What forms and paperwork are required
- Best practices in being a PCA employer
Fax number: 508-583-2184
IA provides PCM Services for:
- IA Service Area: Abington, Avon, Bridgewater, Brockton, Carver, Cohasset, Duxbury, East Bridgewater, Easton, Halifax, Hanover, Hanson, Hingham, Holbrook, Hull, Kingston, Mansfield, Marshfield, Middleborough, Norton, Norwell, Pembroke, Plymouth, Plympton, Raynham, Rockland, Scituate, Stoughton, Taunton, West Bridgewater, Whitman
- CORD (Cape Organization for Rights of the Disabled) Service Area: Aquinnah (Gay Head), Barnstable, Bourne, Brewster, Chatham, Chilmark, Dennis, Eastham, Edgartown, Falmouth, Gosnold, Harwich, Mashpee, Nantucket, Oak Bluffs, Orleans, Provincetown, Sandwich, Tisbury, Truro, Wellfleet, West Tisbury, Yarmouth
- SCIL (Southeast Center for Independent Living) Service Area: Acushnet, Attleboro, Berkley, Dartmouth, Dighton, Fairhaven, Fall River, Freetown, Lakeville, Marion, Mattapoisett, New Bedford, North Attleboro, Rehoboth, Rochester, Seekonk, Somerset, Swansea, Wareham, Westport
Timesheets, Agreements and Other Forms
PCA training at IA will provide information on all the paperwork and required forms for being a PCA employer. If you need additional forms, copies or process review, Stavros has compiled all of the overview documents and official forms needed by employers, PCA's and the Fiscal Intermediary. Visit the Stavros Forms page for a complete library of PCA documents.
Terri Morris (right) of Middleborough is pictured with Ruth Kahn and Terri's employer as Terri wins a 2011 Paul Kahn PCA Award.
*ADL: Activities of Daily Living include mobility (including tranfers), medications, bathing and grooming, dressing and undressing, range-of-motion exercises, eating and toileting.